Your inbox is drowning. Your team is buried in repetitive work.
AI agents that actually do the work — not chatbots, production systems running inside your stack: reading, deciding, drafting, routing. No demos. Live by week 2.
Most agencies sell you a chatbot. We build agents that integrate with your real systems: inbox, ticketing, CRM, CMS, database, queues. They don't just chat — they read, decide, write to your DB, fire webhooks, schedule follow-ups, and hand off to a human only when it matters.
Everything runs on infrastructure you already own (or can own): Postgres with pgvector for retrieval, Redis + Laravel queues for orchestration, and Claude or OpenAI for the reasoning.
Case 1 — Support email triage & auto-reply
The problem: a flood of inbox emails — order status, refunds, account questions, technical issues — all going to one mailbox, all needing a human.
What we build:
• IMAP/Gmail/MS Graph ingest into a queue
• Classifier agent that tags each email (order_status, refund, billing, tech_support, spam, urgent)
• Retrieval over your knowledge base (docs, past tickets, product DB) via pgvector
• Draft-reply agent that writes a context-aware response in your tone of voice (NL/EN)
• Routing rules: auto-send for high-confidence simple cases, draft-in-Helpscout/Zendesk/Front for the rest
• Hand-off triggers: angry tone, legal keywords, VIP customer → straight to a human
Indicative pricing: from €4–8k for a focused inbox + 2 categories, up to €15–25k for full multi-mailbox triage with CRM writes, SLA tracking and a small admin UI.
Case 2 — Content automation pipeline
The problem: you need consistent, on-brand, SEO-aware content across many sites or many product pages — and a content team alone can't keep up.
What we build (this is the ContentBeast pattern):
• Topic intake from sheets, briefs, or an idea agent that mines competitor pages
• Research stage with web fetch + scraping + citation tracking
• Drafting agent (Claude long-context) producing E-E-A-T compliant outlines and full articles
• Quality gate: factuality, plagiarism, brand-voice and YMYL checks
• Image generation + lifestyle stock matching
• Auto-publish to WordPress, Shopify, Laravel CMS or Next.js MDX
• Scheduling, internal linking, and sitemap pings
We currently run this pipeline across 100+ sites in a single day on one agent stack.
Indicative pricing: from €6–10k for a single-site automated blog, €20–40k for a multi-site content factory with custom CMS adapters and quality gates.
How we build it — the stack
Reasoning: Claude (Sonnet/Opus) for long-context drafting and decision-making, OpenAI for embeddings and structured outputs.
Memory & retrieval: Postgres + pgvector — one database for both your business data and your vectors. No separate vector DB to babysit. We use HNSW indexes, hybrid search (BM25 + cosine), and chunk-level metadata.
Orchestration: LangGraph or hand-rolled state machines for multi-step agents; n8n for simple automations a non-engineer can edit; Laravel queues + Horizon for production-grade workers.
Glue: Laravel/PHP for the business logic, agents, queues and admin (this is our home turf), Next.js for any UI, Redis for cache + queue, Cloudflare R2 / S3 for blob storage. We'll bring in a Python service only when a specific library genuinely demands it.
Observability: OpenTelemetry + Langfuse for trace + cost per agent run, so you can see exactly what every email or article cost.
What it costs
There's no fixed price tag because there's no fixed scope. A focused proof-of-concept that auto-replies to one inbox category on one mailbox can ship for around €4k. A full content factory or multi-team support automation lives in the €20–50k range. We always start with a paid discovery (€750–1.500) where we map your data, integrations and KPIs and come back with a fixed-price plan.
Run-cost (LLM tokens + infra) is typically €100–800/month for support cases and €500–3.000/month for content pipelines, depending on volume.
What you get
Postgres + pgvector retrieval
One database for business data and embeddings. HNSW indexes, hybrid BM25 + cosine search, and metadata filtering — sub-2s retrieval at scale.
Claude + OpenAI side-by-side
We pick the right model per step: Claude for long-context reasoning and drafting, OpenAI for embeddings and structured outputs. Cheaper models for simple classification.
LangGraph + Laravel queues
Multi-step agents with retries, human-in-the-loop checkpoints, and full state persistence — running on the same Horizon you already monitor.
Inbox & ticketing integrations
Gmail, MS Graph, IMAP, Helpscout, Zendesk, Front, Intercom — read, classify, draft, send and write back tags + custom fields.
CMS & e-commerce publishing
WordPress, Shopify, WooCommerce, Laravel CMS, headless Next.js — auto-publish content with images, internal links, and schema markup.
Trace + cost per run
OpenTelemetry + Langfuse instrumentation from day one. See every prompt, every tool call, every euro spent — per email, per article, per customer.